Canopy

Check the status of a booking request (preferred times or callback). Returns pending, approved, rejected, counter_proposed, expired, or converted. Needs the manage_token that came back when the request was made.

get_request_status

Given businesses you already found for the user (name plus phone, website or address), report which ones can be booked through Canopy and how (booking_mode). Results come back in exactly the order you sent them. Canopy never ranks, filters or recommends businesses. Results are returned in the same order as the input.

canopy_check_bookable

List open appointment slots for a Canopy business, optionally for one service and one location, between two dates. Slots are cached from the business calendar (see synced_at); the time is re-checked live when you book.

get_availability

Match one business to its Canopy listing using hard identifiers (phone, website, or name plus ZIP code). Returns at most one match, with its booking_mode and locations, or found=false.

resolve_business

Move a booking that the customer already confirmed (booked with the business) to another open slot of the same service and location (slot_id from get_availability). The business calendar is updated in place and the customer is emailed the new time. A hold the customer has not confirmed yet cannot be moved. Needs the manage_token that came back with the booking_id.

reschedule_booking

Propose preferred times to a business that reviews booking requests. The business will approve one time or propose an alternative. Check status with get_request_status.

propose_times

Request a callback from a business. They will contact the customer directly. No calendar booking is created.

request_callback

Start a booking with a Canopy-connected business. Canopy automatically routes to the correct flow based on the operator's booking mode: auto-confirm (instant hold + email), request-times (propose preferred times), or submission-only (callback request).

request_booking