EzSeller

Read the tenant-bound Amazon connection row from Neon (DB only). Prefer amazon_connection_health for live LWA proof.

amazon_connection_status

Use this when the user asks why an Amazon listing or seller SKU is suppressed, inactive, not buyable, undiscoverable, or showing listing issues. Reads current seller-scoped listing status and Amazon issue evidence for one SKU. Do not use for market-wide product research or competitor listings.

amazon_diagnose_listing

Use this when the user asks what Amazon would charge in selling fees for one SKU or ASIN at a proposed price. Returns referral, fulfillment, and other fee-estimate details plus the total from the Amazon fee-estimate interface. This is an estimate, not settled fees, complete landed cost, or guaranteed profit.

amazon_estimate_fees

Use this when the user asks where FBA units went, why Amazon inventory differs from expectations, or what Amazon currently observes for one seller SKU. Returns seller-scoped FBA inventory evidence and preserves missing quantities as not observed instead of inventing zero. Do not use for demand forecasting or warehouse-planning projections.

amazon_explain_inventory

Use this when the user asks what Amazon charged, credited, reimbursed, or recorded financially for an order ID, financial-event group, or posted date window. Returns item-level components and reconciliation evidence for the observed Amazon financial events. Do not present it as bank payout proof or complete landed profit when COGS, freight, ads, storage, or other external costs are not observed.

amazon_explain_money

Use this when the user asks whether Amazon reimbursed an FBA inventory loss, whether units remain unresolved, or whether Amazon may still owe reimbursement for one ASIN, FNSKU, or seller SKU over a date window. Reports what is resolved, what Amazon may still owe, and what evidence is missing. This audits evidence; it does not autonomously file a Seller Support claim. Absent data is never invented.

amazon_reimbursement_audit