Relcom Support

Relcom Support is a live chat and help centre for websites by Reliable Communications s.r.o.: a widget on your site in six languages and a console where your team answers. This connector lets Claude work with the Relcom Support projects you choose when you connect. What Claude can do with it: - Add the chat to a website in one step: create a project for the site, allow its address and return the snippet and the steps for its stack (HTML, React, Next.js, Vue), including signing your site's signed-in users. - Read and change projects, the allowed website addresses and the widget: colours, texts, the pre-chat form, the home screen and office hours. - Write help-centre articles as drafts in several languages, and publish them. - Read conversations and answer a visitor, or leave an internal note for your team. - Set up webhooks that send conversation events to your server. What it never does: buy a plan, edit your website's files or delete a project; the chat that builds your site inserts the snippet. Conversations hold your visitors' names, email addresses and messages: Claude reads them only with the conversations permission you grant. When you connect, a Relcom Support page opens: you choose the projects and the permissions (read, manage, help centre, conversations). Claude never does more than your own role in a project allows. You can disconnect it at any time under Connected services in your profile. You need a Relcom Support account, free at support.relcom.com; the help centre and webhooks come with paid plans.