BiglySales

Read the tenant Web Calling settings (enabled, allowed_domains, intro_id, consent_text) and the derived public token, widget URL, embed snippet, resolved consent text and widget title. Action: read. Note: an empty allowed_domains list denies EVERY embed - it does not mean "allow all". This tool cannot place a web call; use tenant_ai_call_context_preview with call_type="web". To change the settings or rotate the token use tenant_ai_web_call_update.

tenant_ai_web_call

List and read the active tenant's outbound webhooks (URL, auth, headers, payload, triggers). Secret credentials come back masked. Actions: list, read (by "id"). To create, change or delete a webhook use tenant_ai_webhooks_update.

tenant_ai_webhooks

Create, change or delete the active tenant's AI intros. Actions: preview_update, apply_update, delete. apply_update with no "id" creates a new intro; with an "id" it updates that intro. apply_update and delete require confirmation="APPLY_TENANT_AI_INTROS_UPDATE". List and read intros with tenant_ai_intros. A change is made in two calls to this tool: preview_update returns the diff, then apply_update with the same values and the confirmation string applies it; apply_update is refused without a recent preview_update of exactly those values. The onboarding steps and the questions to settle with the user before the first change are in tenant_ai_onboarding_guide.

tenant_ai_intros_update

Change allowlisted AI-related settings of the active tenant. Credential settings (tokens and keys) are read-only here and are changed in the BiglySales app. Actions: preview_update, apply_update. apply_update requires confirmation="APPLY_TENANT_AI_SETTINGS_UPDATE". Read the current values with tenant_ai_settings. A change is made in two calls to this tool: preview_update returns the diff, then apply_update with the same values and the confirmation string applies it; apply_update is refused without a recent preview_update of exactly those values. The onboarding steps and the questions to settle with the user before the first change are in tenant_ai_onboarding_guide.

tenant_ai_settings_update

Change the tenant AI tool overrides (end_call, webhook_dispatcher, transfer_call, send_sms, credit_score). Actions: preview_update, apply_update, each targeting one tool via "tool_name". apply_update requires confirmation="APPLY_TENANT_AI_TOOLS_CONFIGURATION_UPDATE". Note: a tool row is inert unless the tool name appears in the voice prompt text (PromptConfigService::extractTools scans the prompt), and transfer_call additionally requires use_tool=true before the live pipeline injects it. credit_score takes no parameters. List and read the overrides with tenant_ai_tools_configuration. A change is made in two calls to this tool: preview_update returns the diff, then apply_update with the same values and the confirmation string applies it; apply_update is refused without a recent preview_update of exactly those values. The onboarding steps and the questions to settle with the user before the first change are in tenant_ai_onboarding_guide.

tenant_ai_tools_configuration_update

Create, change or delete the active tenant's SMS agents. Actions: preview_update, apply_update, delete. apply_update with no "id" creates a new agent (name is required); with an "id" it updates that agent. An agent must have status="active" to be set as default, and only one agent per tenant can be default. apply_update and delete require confirmation="APPLY_TENANT_AI_SMS_AGENTS_UPDATE". List and read agents with tenant_ai_sms_agents. A change is made in two calls to this tool: preview_update returns the diff, then apply_update with the same values and the confirmation string applies it; apply_update is refused without a recent preview_update of exactly those values. The onboarding steps and the questions to settle with the user before the first change are in tenant_ai_onboarding_guide.

tenant_ai_sms_agents_update

Add, change or remove the active tenant's AI company variables (the {placeholder} key/value pairs substituted into AI call prompts and messages). Actions: preview_update, apply_update, delete. apply_update and delete require confirmation="APPLY_TENANT_AI_COMPANY_VARIABLES_UPDATE". Read the current values with tenant_ai_company_variables. A change is made in two calls to this tool: preview_update returns the diff, then apply_update with the same values and the confirmation string applies it; apply_update is refused without a recent preview_update of exactly those values. The onboarding steps and the questions to settle with the user before the first change are in tenant_ai_onboarding_guide.

tenant_ai_company_variables_update

Change the tenant first-day followup sequence. Actions: preview_update, apply_update. apply_update accepts "actions" (the full ordered list of call/message/mms actions) and "ai_intro_id"; supplying "actions" REPLACES the entire sequence. Distinct from tenant_ai_followup_update. apply_update requires confirmation="APPLY_TENANT_AI_FIRST_DAY_FOLLOWUP_UPDATE". Read the current sequence with tenant_ai_first_day_followup. A change is made in two calls to this tool: preview_update returns the diff, then apply_update with the same values and the confirmation string applies it; apply_update is refused without a recent preview_update of exactly those values. The onboarding steps and the questions to settle with the user before the first change are in tenant_ai_onboarding_guide.

tenant_ai_first_day_followup_update

Change the tenant followup sequence. Actions: preview_update, apply_update. apply_update accepts "scalars" (totals + working hours) and/or "routine" (the full ordered list of call/message/mms actions); supplying "routine" REPLACES the entire routine. apply_update requires confirmation="APPLY_TENANT_AI_FOLLOWUP_UPDATE". Read the current sequence with tenant_ai_followup. A change is made in two calls to this tool: preview_update returns the diff, then apply_update with the same values and the confirmation string applies it; apply_update is refused without a recent preview_update of exactly those values. The onboarding steps and the questions to settle with the user before the first change are in tenant_ai_onboarding_guide.

tenant_ai_followup_update

Change the active tenant's AI voice assistant configuration (prompts, opening messages, tuning, and LLM/voice/STT model selection) and manage its saved prompt library. Actions: preview_update, apply_update, save_prompt, delete_prompt. apply_update and delete_prompt require confirmation="APPLY_TENANT_AI_VOICE_PROMPT_UPDATE". Valid model/voice/STT ids come from tenant_ai_voice_prompt (action read). A change is made in two calls to this tool: preview_update returns the diff, then apply_update with the same values and the confirmation string applies it; apply_update is refused without a recent preview_update of exactly those values. The onboarding steps and the questions to settle with the user before the first change are in tenant_ai_onboarding_guide.

tenant_ai_voice_prompt_update

Change the tenant Web Calling settings (enabled, allowed_domains, intro_id, consent_text) or rotate the public widget token. Actions: preview_update, apply_update, regenerate_token. apply_update requires confirmation="APPLY_TENANT_AI_WEB_CALL_UPDATE". regenerate_token requires confirmation="REGENERATE_TENANT_AI_WEB_CALL_TOKEN" and invalidates every snippet already deployed on the customer's sites. Note: an empty allowed_domains list denies EVERY embed - it does not mean "allow all". Read the current settings and snippet with tenant_ai_web_call. A change is made in two calls to this tool: preview_update returns the diff, then apply_update with the same values and the confirmation string applies it; apply_update is refused without a recent preview_update of exactly those values. The onboarding steps and the questions to settle with the user before the first change are in tenant_ai_onboarding_guide.

tenant_ai_web_call_update

Create, change or delete the active tenant's outbound webhooks. Actions: preview_update, apply_update, delete. apply_update with no "id" creates a webhook; with an "id" it updates that webhook. Credentials (passwords, tokens, auth header values, credential-like custom headers) are never entered here: they are set in the BiglySales app, and existing ones are kept unchanged (omit them or resend "***"). apply_update and delete require confirmation="APPLY_TENANT_AI_WEBHOOKS_UPDATE". List and read webhooks with tenant_ai_webhooks. A change is made in two calls to this tool: preview_update returns the diff, then apply_update with the same values and the confirmation string applies it; apply_update is refused without a recent preview_update of exactly those values. The onboarding steps and the questions to settle with the user before the first change are in tenant_ai_onboarding_guide.

tenant_ai_webhooks_update