Growstream

Front Desk activity for today and the last 7 days: conversations with activity by channel (calls, texts, web chats, emails), new leads, booked and not booked, and the leads and conversations currently marked as needing attention.

get_account_overview

How Front Desk is set up: assistant name, business name, Front Desk number, hours, time zone, which channels are on, the transfer policy and booking settings.

get_front_desk_setup

Revenue figures for a period, using the same definitions as the Growstream ROI screen, with confirmed revenue, booked estimates and potential revenue kept separate, plus the lead and call counts behind them and a definition of each figure.

get_roi

One conversation and its messages, newest first, paginated. Reading it does not mark it as read.

get_conversation

One lead in full: status, channel, appointment, follow-up state, the details and summary the caller provided, the call transcript when there is one, the activity timeline (up to 50 entries, newest first) and the ids of its conversations.

get_lead

Phone calls Front Desk handled in a date range, newest first: direction, duration, status, linked lead, and the caller's name, number and call summary.

list_calls

Conversations (texts, calls, web chats, emails) with activity in a date range, newest activity first, filterable by channel and status. Each has its status, unread count, last activity time, linked lead and a short preview.

list_conversations

Leads captured by Front Desk in a date range (by creation time, newest first), filterable by status, channel, booked or not booked, and needs-attention. Each lead has its status, channel, appointment time and the contact details and short summary the caller provided.

list_leads

The account owner and team members with their roles and whether each has accepted the invitation.

list_team