- Brand
- Item
- Category
- Sales & CRM
- Primary Subcategory
- B2B Sales CRM Platforms
Integration details
Description
item connects ChatGPT to your private CRM workspace. You can search, look up, create, update, and delete contacts, companies, deals, and custom objects; manage lists, saved views, notes, and tasks; and ask a natural-language AI assistant to analyze and reason across your CRM data, emails, and meeting history.
- Integration type
- Plugin
- Verification status
- Not applicable
- Platform
- ChatGPT
- Primary Subcategory
- B2B Sales CRM Platforms
- Secondary Subcategories
- None listed
- Brand
- Item
- Access
- Account required
- First tracked
- 2026-07-21
- Tool count
- 207
- Market
- US
The Primary Subcategory used for this profile’s headline score.
Other Subcategories where the Integration is listed.
Agent DiscoverabilityChatGPT Discoverability ScoreUpdated dailyThe first to track the ChatGPT, Claude, Muse, Grok & Google ecosystems, with the largest database on the core platforms. Tracked daily since .
0/100
Invisible#41of 73
in B2B Sales CRM Platforms- Picked
- 0.0/100
- Found
- 0.0/100
- Positioned
- –/100
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Competing in ChatGPT B2B Sales CRM Platforms
View Category207 tools agents can invoke
Add a contact to a Mailchimp audience. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
mailchimp_create_contact
Add an action, such as sending email, that a Skill can perform when it runs. Read get_item_guide topic skill-actions first (skill-connectors for connector actions) for each action type’s configuration instead of guessing it from memory. Writing guidance such as tone, voice and what to say goes in the action configuration, not the Skill instructions. The result includes an instructionReference such as [[action:123]]; the Skill instructions reference the action with that exact token. Contact and company enrichment are built into Skill runs and are not added as actions. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
add_action
Add a trigger, such as a schedule or event, that starts a Skill automatically. Read get_item_guide topic skill-triggers first for the exact configuration instead of guessing it from memory. Form triggers take a real formId from list_forms. Connector event triggers take a connector_id and event_id from the connector events listed in get_item_guide topic skill-authoring. Time-based triggers take schedule_type and schedule_config, for example {"schedule_type":"weekly","schedule_config":{"days_of_week":[1],"time":"09:00"}} for Mondays (0 is Sunday). Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
add_trigger
Add a record to a Slack list. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
slack_add_list_record
Add an emoji reaction to a Slack message as the selected Slack account. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
slack_add_reaction
Add a question to the end of a form. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
create_form_field
Add up to 1,000 records of the list’s object type to a static Item list in one atomic call. Record IDs are strings. If any record is unavailable, nothing is added; records already on the list are skipped. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
add_list_members
Add one contact, company or custom object to a list. Requires listActionVersion 1. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
add_to_list
Add a contact to a Loops mailing list. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
loops_add_to_mailing_list
Add columns to a saved view. Existing columns keep their order. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
add_view_columns
Allow one website origin to embed every form in this workspace. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
add_form_embed_origin
Archive a contact in a Mailchimp audience. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
mailchimp_archive_contact
Archive a Slack channel. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
slack_archive_channel
Ask the Item assistant a natural-language question in read-only mode. Prefer this tool for complex requests that require analysis, multi-step reasoning, synthesis across object types, emails, meetings, meeting recordings, timelines, or a large number of CRM objects. Use the direct structured tools only for simple deterministic lookups or explicit internal Item mutations. Thread continuity is important: if a previous ask_item_assistant response returned thread_id, always pass the most recent thread_id on every follow-up so the Item assistant can continue the same conversation. Omit thread_id only when intentionally starting a brand-new Item assistant thread.
ask_item_assistant
Cancel a scheduled or joining Item recording bot for a calendar event. A bot that has already joined cannot be removed. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
cancel_item_recording_for_calendar_event
Post a comment on a Linear issue. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
linear_create_comment
Create or update a read-only Item field whose values come from a saved Metabase query. Writes Item configuration only. Workspace admins only. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
metabase_configure_field
Rename a saved view or change its icon, layout, Kanban grouping, totals, stage order or team sharing. Only the owner can change sharing. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
configure_view
Count Skill runs grouped by Skill, status, contact or day over a time window.
count_runs_grouped_by
Create a new object in the system. objectSlug is required, and include all field values for the object. Duplicate guard for contacts and companies: before calling this tool, search internally for an existing record. If you used enrichment, search internally AGAIN using enriched identifiers such as domain, website, email, company name, or LinkedIn URL, and only create if that second search still finds no clear match. If the task requested a restricted optional field, omit its value and list only its field name in restrictedFieldNames. A restricted required field blocks creation.
create_object
Create a Linear customer request linked to an issue and customer. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
linear_create_customer_request
Create an issue in Linear with team, project, labels, priority and assignee. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
linear_create_issue
Create a contact in Loops. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
loops_create_contact
Create a Skill, an automated workflow that can run actions such as sending email when its triggers fire. New Skills start paused. Read get_item_guide topic skill-authoring first for the trigger and action types and configuration available to you, instead of guessing them from memory. Skill instructions only orchestrate steps, timing and stop conditions; writing guidance such as tone and message content belongs in each action’s configuration. CRM fields a Skill relies on need to exist before it is created. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
create_skill
Create a Slack canvas from Markdown. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
slack_create_canvas
Create a Slack channel. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
slack_create_channel
Create a Slack list with default columns. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
slack_create_list
Create a customer record in Stripe. No charge, subscription or payment is created. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
stripe_create_customer
Create an event on your Google or Outlook calendar. Attendees receive invitations. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
create_calendar_event
Upload a file from your Item MCP workspace and return a download link that expires after one hour. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
export_file
Create a draft form with the required email field. Returns its ID and edit link; the form is not public until published. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
create_form
Create a new list for organizing Item objects of a single object type. Requires a name and the object type slug, with an optional description.
create_list
Create a new note
create_note
Create a Linear customer or update its domains, external IDs, revenue, tier or size. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
linear_create_or_update_customer
Create a saved view for an object type with columns, filters, sorting, table or Kanban layout, grouping, icon and team sharing. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
create_view
Create a task in Item, assigned to a teammate or to the Item AI. A task runs immediately by default, at a future datetime when scheduled_for is set, or in response to an event (received email, calendar event, record change, webhook, or form submission) when a trigger is set. scheduled_for and trigger are mutually exclusive; a multi-step workflow with dependent steps belongs in a single task with one planned_steps entry per action.
create_task
Delete an existing object in the system. id and objectSlug are required.
delete_object
Permanently delete a contact from Loops. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
loops_delete_contact
Permanently delete a message sent by the selected Slack account. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
slack_delete_message
Cancel an event on your Google or Outlook calendar. Attendees are notified. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
delete_calendar_event
Delete a form. Its existing submissions remain stored. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
delete_form
Remove a question from a form. The required email question cannot be removed while email collection is on. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
delete_form_field
Permanently delete a static Item list definition and its memberships. The member records are not deleted. Only call this after the user explicitly confirms the deletion, and pass confirmed: true. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
delete_list
Permanently delete a saved view you own. The default All view cannot be deleted. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
delete_view
Delete a task. Always asks for the user's confirmation before deletion. This action cannot be undone — there is no UI to restore deleted tasks via the assistant.
delete_task
Copy a form question and its settings to the end of the same form. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
duplicate_form_field
Copy a saved view, including its filters, sorting, columns and layout, as a private view owned by you. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
duplicate_view
Replace one section of a Slack canvas with Markdown. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
slack_edit_canvas
Edit a message sent by the selected Slack account. Runs as the signed-in Item user and takes effect when called; Item does not add a separate confirmation step. _item_request_id is a UUID that makes retries safe: reusing it returns the original result instead of repeating the action.
slack_edit_message
Edit an existing note. For title or content, provide both the exact value you read and its replacement; a newer human edit returns a conflict.
edit_note
item ChatGPT Plugin FAQ
How the directory, categories and Discoverability Score work.
Read the methodologyHow do I improve item's ChatGPT Plugin discoverability?
The levers are the listing surface agents actually read: names, descriptions, keywords, tool metadata, and registry health. Which lever matters depends on where discovery breaks, which is what continuous measurement shows.
What are item alternatives on ChatGPT?
As of 2026-11-02, item competes with HubSpot, Attio, Close, Zoho CRM, 33CRM, Agiled, Alaz, Anvil CRM and 64 more in ChatGPT B2B Sales CRM Platforms, ranked by public Discoverability Score.
Where does item rank in B2B Sales CRM Platforms on ChatGPT?
As of 2026-11-02, item ranks #41 of 73 in ChatGPT B2B Sales CRM Platforms with a Discoverability Score of 0/100 (Invisible).
Where is this profile measured?
This profile uses the geography attached to the latest public registry snapshot: US. Locale tags are intentionally omitted.