Shopper Platform Market

Add a product to the cart. Requires specifying the product (subproduct_id) and the seller (seller_id).

add-to-cart

Add a product to the buyer's shopping list or increment its quantity. NOTE: You must provide the unique seller SKU ID (sku_id), NOT the variant/subproduct_id or product_id. The sku_id is unique to the seller and product variant.

add-to-shopping-list

Cancel an existing order. Orders can only be cancelled if they are not yet delivered or already cancelled.

cancel-order

Escalate the support conversation to a human admin/agent when you cannot resolve the issue or when the user explicitly requests human assistance.

escalate-conversation

Retrieve file attachments (images, PDFs, documents, etc.) from a support message. Returns attachment metadata including file names, types, sizes, and download URLs. For images, you can request base64-encoded data for AI analysis. You can provide either message_id (to get attachments from a specific message) or conversation_id (to get attachments from the latest message with attachments in that conversation).

get-message-attachments

Retrieve your saved delivery addresses. Returns a list of addresses including default status, street, city, and state information.

get-my-addresses

Retrieve information about your buyer account including personal details, contact information, and subscription status.

get-my-buyer-info

Retrieve the buyer's current cart(s). Returns a list of active carts grouped by store, with items and totals.

get-my-cart

Retrieve your orders. You can filter by status (pending, accepted, packed, dispatched, completed, cancelled), date range, or limit the number of results. Returns order summary including status, total amount, and seller name.

get-my-orders

Retrieve the current shopping list for the buyer, including all items.

get-my-shopping-list