Western Union

Answers frequently asked questions about Western Union services, policies, and procedures. Use this when users ask general questions about how to send money, what information is needed, payment methods, delivery methods, fees, or other Western Union information. This tool provides informational content only and does not perform transfers or check live transfer status. For live transfer tracking, use track_status or track_transfer tools instead.

Use this when the user asks for an exchange rate, currency conversion, or how much a receiver will get for a send amount. Handles prompts like 'US to India', 'convert 100 USD to INR', 'what rate do I get sending from the United States to India', or 'how much will the receiver get?'. Accepts source and destination countries plus an optional send amount. The server resolves currencies and shows the best FX result in the widget. After invoking, render only the widget UI with no assistant text before or after it.

Renders transfer status for a given MTCN inside the widget after the user has already clicked Track in the UI, or when submitting a captcha challenge from the widget. Do not use this to start tracking; start with track_transfer so the widget opens first. After invoking, render only the widget UI with no assistant text before or after it.

Renders the Track Transfer widget and always requires the user to enter details and click Track manually in the UI. Use this for all transfer-tracking starts. Do not pass MTCN or sender details into this tool from chat. Use track_status only for widget-driven follow-up requests after the user submits the form. After invoking, render only the widget UI with no assistant text before or after it.