Agent Discoverability
Customer Support · Overall leaderboard

Customer Support

Which Customer Support products ChatGPT and Claude find and pick first across every Customer Support category. Pick a category above to go deeper.

Who’s winning in Customer Support

The companies each platform finds, picks and places first for this category’s prompts, ranked by Discoverability Score.

Who’s winning on ChatGPT

Category Discoverability Score · suggestion counts cover all public benchmark prompts since tracking began

No published ChatGPT scores for Customer Support yet

The leaderboard appears when this category has published benchmark measurements.

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Already being suggested

Who’s winning on Claude

Category Discoverability Score · suggestion counts cover all public benchmark prompts since tracking began

Zoho Desk leads Customer Support on Claude with a score of 99, 23 points ahead of Synthflow.

  1. 1Zoho Desksuggested 1610×99/100
  2. 2Synthflowsuggested 445×76/100
  3. 3Spekosuggested 350×69/100
  4. 4Freshservicesuggested 703×58/100
  5. 5Unwrapsuggested 585×45/100
  6. 6Enterpretsuggested 480×39/100
  7. 7Usepylonsuggested 512×34/100
  8. 8Risottosuggested 130×32/100

Also suggested, score coming

How the leaders are moving

Each line is a company’s daily Discoverability Score. See who is climbing, who is slipping, and how close Customer Support is.

Score trend on ChatGPT

Daily Discoverability Score of the top companies

The trend chart starts once Customer Support has scores

We chart each company’s daily ChatGPT score as soon as this category has been tested.

Get notified when it’s ready →

Score trend on Claude

Daily Discoverability Score of the top 5

Key points

  • Zoho Desk leads at 99, up 8 over 30 days.
  • Unwrap has fallen 18 points in 30 days, to 45.
  • Risotto is climbing fastest: up 25 in 30 days, now 32.
  • Zoho Desk99
  • Synthflow76
  • Speko69
  • Freshservice58
  • Unwrap45
02040608010022 Aug9 Sept27 Sept15 Oct3 Nov

Rising, last 30 days

  • ▲ +25Risotto32
  • ▲ +13Speko69
  • ▲ +13Synthflow76

Falling, last 30 days

  • ▼ -18Unwrap45
  • ▼ -15ElevenLabs27
  • ▼ -11Freshservice58
Scores from 22 Aug to 3 Nov. Hover or use the arrow keys to read a day.

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