Agent Discoverability
Customer Support · Category leaderboard

Helpdesk & Ticketing Platforms

Which Helpdesk & Ticketing Platforms products ChatGPT and Claude find and pick first, how their scores are moving, and the gaps nobody owns yet.

Winning now on Claude

Helpdesk & Ticketing Platforms

  1. 1Zoho Desk▲ +8 in 30 days99/100
  2. 2Chatbase▲ +60 in 30 days63/100
  3. 3Freshservice▼ -11 in 30 days58/100
  4. 4Usepylon▲ +10 in 30 days34/100
  5. 5Risotto▲ +25 in 30 days32/100

Who’s winning in Helpdesk & Ticketing Platforms

The companies each platform finds, picks and places first for this category’s prompts, ranked by Discoverability Score.

Who’s winning on ChatGPT

Category Discoverability Score · suggestion counts cover all public benchmark prompts since tracking began

No published ChatGPT scores for Helpdesk & Ticketing Platforms yet

The leaderboard appears when this category has published benchmark measurements.

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Already being suggested

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Who’s winning on Claude

Category Discoverability Score · suggestion counts cover all public benchmark prompts since tracking began

Zoho Desk leads Helpdesk & Ticketing Platforms on Claude with a score of 99, 36 points ahead of Chatbase.

  1. 1Zoho Desksuggested 1620×99/100
  2. 2Chatbase63/100
  3. 3Freshservicesuggested 706×58/100
  4. 4Usepylonsuggested 514×34/100
  5. 5Risottosuggested 132×32/100
  6. 6Richpanelsuggested 173×25/100
  7. 7Linear16/100
  8. 8Unthreadsuggested 938×16/100

How the leaders are moving

Each line is a company’s daily Discoverability Score. See who is climbing, who is slipping, and how close Helpdesk & Ticketing Platforms is.

Score trend on ChatGPT

Daily Discoverability Score of the top companies

The trend chart starts once Helpdesk & Ticketing Platforms has scores

We chart each company’s daily ChatGPT score as soon as this category has been tested.

Get notified when it’s ready →

Score trend on Claude

Daily Discoverability Score of the top 5

Key points

  • Zoho Desk leads at 99, up 8 over 30 days.
  • Unthread has fallen 52 points in 30 days, to 16.
  • Chatbase is climbing fastest: up 60 in 30 days, now 64.
  • Zoho Desk99
  • Chatbase64
  • Freshservice58
  • Usepylon34
  • Risotto32
02040608010025 Aug11 Sept29 Sept16 Oct3 Nov

Rising, last 30 days

  • ▲ +60Chatbase64
  • ▲ +25Risotto32
  • ▲ +10Usepylon34

Falling, last 30 days

  • ▼ -52Unthread16
  • ▼ -20Atlassian9
  • ▼ -11Freshservice58
Scores from 25 Aug to 3 Nov. Hover or use the arrow keys to read a day.

Browse every Plugin and Connector in Helpdesk & Ticketing Platforms

71 listings across ChatGPT and Claude, best score first.

  • Zoho Deskzoho.comConnector99/100
  • Freshservicefreshservice.comConnector58/100
  • Pylonusepylon.comConnector34/100
  • Risottotryrisotto.comConnector32/100
  • Richpanel AIrichpanel.comConnector25/100
  • Unthreadunthread.ioConnector16/100
  • DevRevdevrev.aiConnector8/100
  • Intercomintercom.comConnector1/100
  • AcornReplyacornreply.comCommunity connectorPending Verification
  • AntBuddyantbuddy.comPluginComing soon
  • Askingasking.com.brPluginComing soon
  • bFocusbfocus.com.brCommunity connectorPending Verification
  • Brandwisebrandwise.aiCommunity connectorPending Verification
  • BugHerdbugherd.comCommunity connectorPending Verification
  • Chatasistchatasist.comCommunity connectorPending Verification
  • claimlinkclaimcam.linkCommunity connectorPending Verification
  • Commslayercommslayer.comCommunity connectorPending Verification
  • CommSynccommsync.aiPluginComing soon
  • Dispatch Ticketsdispatchtickets.comCommunity connectorPending Verification
  • DobroDeskdobrodesk.comCommunity connectorPending Verification

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